Datenschutzerklärung

alancastioni.com operates this shop and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). alancastioni.com is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose personal data when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described in this Privacy Policy.

What Personal Data Do We Collect or Process?

When we use the term “personal data,” we refer to information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal data does not include information collected anonymously or data that has been irreversibly anonymized so that it can no longer identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

• Contact Information
  Including name, postal address, billing address, shipping address, telephone number, and email address.

• Financial Information
  Including credit or debit card numbers, payment card details, financial account information, transaction details, payment method, payment confirmations, and other payment-related data.

• Account Information
  Including username, password, security questions, preferences, settings, and configurations.

• Transaction Information
  Including products you view, add to your cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

• Communications with Us
  Including information you provide when contacting us, such as customer support inquiries.

• Device Information
  Including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage Information
  Including information about how and when you interact with the Services.
  
  

 

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from You
  For example, when you create an account, make a purchase, use the Services, communicate with us, or otherwise provide personal data.

• Automatically through the Services
  For example, via your device, your use of our website, and through cookies or similar technologies.

• From Service Providers
  For example, when third parties collect or process personal data on our behalf.

• From Partners and Other Third Parties

 

How Do We Use Your Personal Data?

Depending on how you interact with us and the Services you use, we may use personal data for the following purposes:

Providing, Personalizing, and Improving the Services

We use personal data to provide and operate the Services, including processing payments, fulfilling orders, managing accounts, arranging shipping, facilitating returns or exchanges, storing preferences, enabling reviews, and improving your shopping experience.

Marketing and Advertising

We may use personal data to send promotional communications and display advertisements related to our products or Services, including personalized advertising based on your interactions.

Security and Fraud Prevention

We use personal data to authenticate accounts, maintain security, detect fraudulent or unlawful activity, and protect our Services.

Communicating with You

We use personal data to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Compliance

We use personal data to comply with applicable laws, enforce policies, and protect rights.

 

How Do We Share Personal Data?

We may share personal data with third parties under certain circumstances:

• With Shopify and Service Providers

  Including payment processing, IT management, analytics, fulfillment, and shipping.

• With Business and Marketing Partners

  For marketing and advertising purposes.

• With Your Consent

  For example, when you request delivery services or use social media integrations.

• Within Our Corporate Group

• In Connection with Business Transactions

  Such as mergers or reorganizations.

• For Legal Reasons

 

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal data to provide and improve the Services. Shopify may also process personal data for certain enhanced features. For more information, please review the Shopify Consumer Privacy Policy:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal data from minors.

 

Security and Data Retention

No security system is completely secure. We retain personal data only as long as necessary for legitimate purposes.

 

Your Rights

Depending on your location, you may have rights including:

• Right of access

• Right to deletion

• Right to correction

• Right to data portability

• Right to opt out of targeted advertising

• Right to manage communication preferences

Requests may require identity verification.

 

Complaints

You may contact us regarding complaints about data processing.

 

International Transfers

Personal data may be transferred internationally using recognized safeguards.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

 

Contact

If you have questions or wish to exercise your rights:

Email: info@alancastioni.com

Address: Rotfluhstrasse 62, Zollikon, 8702, CH